{"title":"Privacy Policy","content":"

Privacy Policy<\/h2>\n

Last updated: June 25, 2026<\/strong><\/p>\n

Dreams<\/strong> (\"we\", \"us\", or \"our\") operates the Dreams platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.<\/p>\n\n

1. Information We Collect<\/h3>\n

We collect several different types of information for various purposes to provide and improve our Service to you:<\/p>\n

    \n
  • Personal Data:<\/strong> While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your email address, first and last name, phone number, and mailing address.<\/li>\n
  • Usage Data:<\/strong> We may also collect information on how the Service is accessed and used. This includes information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.<\/li>\n
  • Booking and Payment Data:<\/strong> We collect details about the services you book or offer, booking times, customer preferences, and transaction details. Payment details are processed directly by our PCI-compliant payment processors.<\/li>\n<\/ul>\n\n

    2. How We Use Your Information<\/h3>\n

    We use the collected data for various purposes, including to:<\/p>\n

      \n
    • Provide, operate, and maintain our booking platform.<\/li>\n
    • Notify you about changes to our Service, including booking confirmations and status updates.<\/li>\n
    • Allow you to participate in interactive features of our Service when you choose to do so.<\/li>\n
    • Provide customer support and gather analysis or valuable information so that we can improve our Service.<\/li>\n
    • Monitor the usage of our Service and detect, prevent, and address technical issues.<\/li>\n<\/ul>\n\n

      3. Legal Basis for Processing Under GDPR<\/h3>\n

      If you are from the European Economic Area (EEA) or UK, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:<\/p>\n

        \n
      • We need to perform a contract with you (e.g., managing your booking).<\/li>\n
      • You have given us permission to do so.<\/li>\n
      • The processing is in our legitimate interests and it is not overridden by your rights.<\/li>\n
      • To comply with the law.<\/li>\n<\/ul>\n\n

        4. Data Retention and Security<\/h3>\n

        We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.<\/p>\n\n

        5. Your Data Protection Rights Under GDPR<\/h3>\n

        If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights. Dreams aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to access, update, or delete the information we have on you, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent.<\/p>\n\n

        6. Service Providers and Third Parties<\/h3>\n

        We may employ third-party companies and individuals to facilitate our Service (\"Service Providers\"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose (e.g., Stripe, PayPal, Twilio, Google Calendar).<\/p>\n\n

        7. Contact Us<\/h3>\n

        If you have any questions about this Privacy Policy, please contact us at info@example.com<\/a>.<\/p>"}